Accessibility Statement

Hill Top Coffee & Ice Cream is committed to ensuring digital accessibility for people with disabilities.

Our Commitment

We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all of our users.

Hill Top Coffee & Ice Cream strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA as our baseline, with enhanced Level AAA compliance in key areas.

Conformance Status

WCAG 2.2 Level A: Fully Conformant

WCAG 2.2 Level AA: Fully Conformant

WCAG 2.2 Level AAA: Partially Conformant (98%+ compliance)

Accessibility Features

⌨️ Keyboard Navigation

Full keyboard accessibility with visible focus indicators, skip navigation links, and no keyboard traps.

📢 Screen Reader Support

Semantic HTML, ARIA labels, and live region announcements for dynamic content. Tested with NVDA, JAWS, and VoiceOver.

🎨 High Contrast

Enhanced color contrast ratios (7:1 for normal text, 4.5:1 for large text) exceeding WCAG AAA standards.

🎭 Reduced Motion

Respects prefers-reduced-motion settings, providing instant transitions for users sensitive to motion.

👆 Touch Targets

Minimum 44x44 pixel touch targets for all interactive elements, exceeding WCAG AAA requirements.

📝 Accessible Forms

Clear labels, error identification, helpful instructions, and validation messages announced to screen readers.

Technology Compatibility

Our website is designed to be compatible with the following assistive technologies:

Screen readers: NVDA (Windows), JAWS (Windows), VoiceOver (macOS/iOS), TalkBack (Android)
Speech recognition software: Dragon NaturallySpeaking
Keyboard-only navigation
Browser zoom up to 200%
High contrast modes (Windows High Contrast, macOS Increase Contrast)

Known Limitations

We are continuously working to improve accessibility. Currently known limitations include:

Some third-party content (Square ordering system, social media embeds) may not be fully accessible
PDF menus: We are working on providing HTML alternatives for all PDF content
Video content: Captions and transcripts will be added to future video content

We are actively addressing these limitations and expect to resolve them in upcoming updates.

Feedback & Contact

We welcome your feedback on the accessibility of Hill Top Coffee & Ice Cream's website. Please let us know if you encounter accessibility barriers:

Email: hilltopicecream2005@gmail.com

Phone: 231-882-9697

Address: 7117 South St, Benzonia, MI 49616

We try to respond to accessibility feedback within 5 business days and aim to resolve issues within 30 days.

Testing & Evaluation

Hill Top Coffee & Ice Cream assessed the accessibility of our website using the following methods:

Self-evaluation: Internal accessibility audit using automated tools and manual testing
Automated testing: eslint-plugin-jsx-a11y, custom accessibility audit script
Manual testing: Keyboard navigation, screen reader testing (NVDA, VoiceOver)
Browser extensions: axe DevTools, WAVE Web Accessibility Evaluation Tool

Technical Specifications

Accessibility of Hill Top Coffee & Ice Cream's website relies on the following technologies to work with your web browser and any assistive technologies or plugins installed:

HTML5
CSS3
JavaScript (ES2020+)
WAI-ARIA (Accessible Rich Internet Applications)
React 19
Next.js 15

These technologies are relied upon for conformance with the accessibility standards used.

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may contact:

U.S. Department of Justice

Civil Rights Division

Disability Rights Section

www.ada.gov

Last Updated: January 10, 2026
Next Review: February 10, 2026
Review Frequency: Quarterly